# Instant Notifications

Instant notifications keep you informed about your backup status across all supported platforms. You can set up notifications to receive messages in one of four supported messaging apps: **Slack**, **Discord**, **Microsoft Teams (Office Connector)**, or **Microsoft Teams (Workflow)**. Notifications can be triggered for successful backups, failed backups, or both - and you can also enable a daily summary. Notifications are sent instantly after each backup completes.

![Instant notification example](/files/mpCW10x0xG2Ye53iik8g)

## Configuring Instant Notifications

Instant messenger notifications are configured per account. The notification settings UI uses a two-column layout: **Triggers** on the left (what events to notify on) and **Destination** on the right (where to send notifications).

To configure instant notifications:

1. Open the **Notification Settings** page from the left sidebar.
2. Choose the account you want to configure notifications for (accounts from all platforms are listed).
3. **Configure Triggers** - Select one or more notification triggers using the checkboxes. All are disabled by default:
   * **Backup success**: Send a notification when a backup completes successfully
   * **Backup failure**: Send a notification when a backup fails
   * **Daily summary**: Send an aggregated summary of all backup results once per day (see [Daily Summary](#daily-summary) below)
4. **Configure Destination** - Set up where notifications are delivered:
   * Select the messenger you want to use: **Slack**, **Discord**, **Microsoft Teams (Office Connector)**, or **Microsoft Teams (Workflow)**
   * Enter the **Webhook URL** for the selected messenger (a contextual help link appears below the URL field for each messenger type)
   * Click **Test** to verify the webhook is working. You should receive a test message in the selected messenger.
   * Click **Save** to save the changes.
5. Repeat for each account you want to configure.

> **Note**: Enabling notifications for a large number of repositories may result in a high volume of messages.

![Set up instant notifications](/files/ljgYSqFMLZIHdPHh5BKu)

## Daily Summary

The Daily Summary feature sends a single aggregated notification once per day containing backup statistics for all repositories/workspaces in the selected account.

The summary includes:

* Total number of backups
* Number of successful backups
* Number of failed backups

When you enable the **Daily summary** checkbox, a time selector appears allowing you to choose the UTC hour (00:00-23:00) when the summary is sent. The default time is 22:00 UTC.

## Supported Messengers

Cloudback supports four messenger types for instant notifications:

### Slack

Use Slack to get instant notifications about your backups.

* Messenger website: <https://slack.com>
* Webhook setup guide: [Sending messages using Incoming Webhooks](https://docs.slack.dev/messaging/sending-messages-using-incoming-webhooks)

![Slack instant notification](/files/h6B6hGwdSFHrWYg7uKwD)

### Microsoft Teams (Office Connector)

> **Deprecation Notice**: Microsoft has retired Office 365 Connectors for Microsoft Teams. Existing connectors may stop working. For new setups, use the **Microsoft Teams (Workflow)** option below instead. See [Microsoft's retirement announcement](https://learn.microsoft.com/en-us/microsoftteams/platform/webhooks-and-connectors/how-to/add-incoming-webhook) for details.

The Office Connector webhook type uses the legacy MessageCard format for Microsoft Teams notifications.

* Messenger website: <https://www.microsoft.com/en-us/microsoft-teams>
* Webhook setup guide: [Add incoming webhook](https://learn.microsoft.com/en-us/microsoftteams/platform/webhooks-and-connectors/how-to/add-incoming-webhook)

![MS Teams instant notification](/files/YhV3SC6MIoNxxqW4kLxB)

### Microsoft Teams (Workflow)

The Workflow webhook type uses the newer Adaptive Cards format for Microsoft Teams notifications. This is the recommended option for new setups.

* Webhook setup guide: [Create incoming webhooks with Workflows for Microsoft Teams](https://learn.microsoft.com/en-us/microsoftteams/platform/webhooks-and-connectors/how-to/add-incoming-webhook)

### Discord

Discord can be used to receive instant notifications about your backups.

* Messenger website: <https://discord.com>
* Webhook setup guide: [Intro to Webhooks](https://support.discord.com/hc/en-us/articles/228383668-Intro-to-Webhooks)

![Discord instant notification](/files/lpnOicix2absrXaZoZDz)

## Learn More

* [Email Notifications](/managing-backups/email-notifications.md)
* [Customer Managed Storages](/storage-configuration/customer-managed-storages.md)


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