# Instant Notifications

Instant notifications keep you informed about your backup status across all supported platforms. You can set up notifications to receive messages in one of four supported messaging apps: **Slack**, **Discord**, **Microsoft Teams (Office Connector)**, or **Microsoft Teams (Workflow)**. Notifications can be triggered for successful backups, failed backups, or both - and you can also enable a daily summary. Notifications are sent instantly after each backup completes.

![Instant notification example](https://2781059148-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FQEI7SjBF2CddqNXZpCoE%2Fuploads%2Fgit-blob-f926e95800a0c870615559a44c1012f73192570b%2Finstant-notifications-desktop.png?alt=media)

## Configuring Instant Notifications

Instant messenger notifications are configured per account. The notification settings UI uses a two-column layout: **Triggers** on the left (what events to notify on) and **Destination** on the right (where to send notifications).

To configure instant notifications:

1. Open the **Notification Settings** page from the left sidebar.
2. Choose the account you want to configure notifications for (accounts from all platforms are listed).
3. **Configure Triggers** - Select one or more notification triggers using the checkboxes. All are disabled by default:
   * **Backup success**: Send a notification when a backup completes successfully
   * **Backup failure**: Send a notification when a backup fails
   * **Daily summary**: Send an aggregated summary of all backup results once per day (see [Daily Summary](#daily-summary) below)
4. **Configure Destination** - Set up where notifications are delivered:
   * Select the messenger you want to use: **Slack**, **Discord**, **Microsoft Teams (Office Connector)**, or **Microsoft Teams (Workflow)**
   * Enter the **Webhook URL** for the selected messenger (a contextual help link appears below the URL field for each messenger type)
   * Click **Test** to verify the webhook is working. You should receive a test message in the selected messenger.
   * Click **Save** to save the changes.
5. Repeat for each account you want to configure.

> **Note**: Enabling notifications for a large number of repositories may result in a high volume of messages.

![Set up instant notifications](https://2781059148-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FQEI7SjBF2CddqNXZpCoE%2Fuploads%2Fgit-blob-81e409c3001f70b71094a1a06bf14e2abea59bd1%2Fset-up-instant-notifications.png?alt=media)

## Daily Summary

The Daily Summary feature sends a single aggregated notification once per day containing backup statistics for all repositories/workspaces in the selected account.

The summary includes:

* Total number of backups
* Number of successful backups
* Number of failed backups

When you enable the **Daily summary** checkbox, a time selector appears allowing you to choose the UTC hour (00:00-23:00) when the summary is sent. The default time is 22:00 UTC.

## Supported Messengers

Cloudback supports four messenger types for instant notifications:

### Slack

Use Slack to get instant notifications about your backups.

* Messenger website: <https://slack.com>
* Webhook setup guide: [Sending messages using Incoming Webhooks](https://docs.slack.dev/messaging/sending-messages-using-incoming-webhooks)

![Slack instant notification](https://2781059148-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FQEI7SjBF2CddqNXZpCoE%2Fuploads%2Fgit-blob-a80ac51a4029dc6f3c146b81ce4509f18b46b739%2Finstant-notifications-slack.png?alt=media)

### Microsoft Teams (Office Connector)

> **Deprecation Notice**: Microsoft has retired Office 365 Connectors for Microsoft Teams. Existing connectors may stop working. For new setups, use the **Microsoft Teams (Workflow)** option below instead. See [Microsoft's retirement announcement](https://learn.microsoft.com/en-us/microsoftteams/platform/webhooks-and-connectors/how-to/add-incoming-webhook) for details.

The Office Connector webhook type uses the legacy MessageCard format for Microsoft Teams notifications.

* Messenger website: <https://www.microsoft.com/en-us/microsoft-teams>
* Webhook setup guide: [Add incoming webhook](https://learn.microsoft.com/en-us/microsoftteams/platform/webhooks-and-connectors/how-to/add-incoming-webhook)

![MS Teams instant notification](https://2781059148-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FQEI7SjBF2CddqNXZpCoE%2Fuploads%2Fgit-blob-d78a7d216b314f9b145a1665335fa8208cb8a082%2Finstant-notifications-msteams.png?alt=media)

### Microsoft Teams (Workflow)

The Workflow webhook type uses the newer Adaptive Cards format for Microsoft Teams notifications. This is the recommended option for new setups.

* Webhook setup guide: [Create incoming webhooks with Workflows for Microsoft Teams](https://learn.microsoft.com/en-us/microsoftteams/platform/webhooks-and-connectors/how-to/add-incoming-webhook)

### Discord

Discord can be used to receive instant notifications about your backups.

* Messenger website: <https://discord.com>
* Webhook setup guide: [Intro to Webhooks](https://support.discord.com/hc/en-us/articles/228383668-Intro-to-Webhooks)

![Discord instant notification](https://2781059148-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FQEI7SjBF2CddqNXZpCoE%2Fuploads%2Fgit-blob-f8bcadb03359bfb723b4a149807a02a13de0071a%2Finstant-notifications-discord.png?alt=media)

## Learn More

* [Email Notifications](https://docs.cloudback.it/managing-backups/email-notifications)
* [Customer Managed Storages](https://docs.cloudback.it/storage-configuration/customer-managed-storages)