User Roles
Manage user access to account settings and repositories in Cloudback. Only Global Admins can assign roles and control user permissions.
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Manage user access to account settings and repositories in Cloudback. Only Global Admins can assign roles and control user permissions.
The User Roles page allows you to manage user access to account settings and repositories across all your connected platform accounts. This page provides full control over who can access what resources and what level of permissions they have.
Only users with the Global Admin role can access the User Roles page and assign roles to other users.
To access the User Roles page, navigate to the left sidebar and click on User Roles.

The User Roles page displays all users and their assigned roles across your organization accounts. The interface provides filtering capabilities and shows detailed information about user permissions for each account.
The page includes filtering options to help you manage large numbers of users and accounts:
Account: Filter by account name to view users associated with specific platform accounts
User: Filter by username to find specific users quickly
Role: Filter by role type (All roles, Global Admin, Admin, No Access)
The main table displays the following information:
Account: The platform account/organization name where the user has access, along with a platform badge
User: The username and avatar of the user
Role: The assigned role for that specific account
The table shows user permissions on a per-account basis, meaning a single user can have different roles across different accounts.
Users with the Global Admin role have full access to:
User role management capabilities
Full control over backup configurations, like enabling/disabling automated backups, changing backup schedules, storages and retention policies
Global Admins are identified with a key icon (🔑) next to their role in the interface.
Note: You cannot change your own role. Your current user is shown as fixed "Global Admin" text rather than a dropdown. Other users - including other Global Admins - can have their roles changed via the dropdown.
Note: New users added to Cloudback receive the Global Admin role by default. Review and adjust roles promptly to ensure only intended users have administrative access.
Users with the Admin role have full control over backup configurations, like enabling/disabling automated backups, changing backup schedules, storages and retention policies. Admin users have the ability to manage backups but do not have access to user role management capabilities.
Users with No Access have no permissions to view or manage repositories and settings for that specific account. This role effectively removes access while keeping the user in the system.
The interface displays current role assignments in a clear tabular format. You can see:
Which users have access to which accounts
What level of access each user has
Users who may have different roles across multiple accounts
To change a user's role:
Locate the user in the table
Click on the role dropdown for the specific account
Select the new role from the available options
Click "Save Changes" to apply the new role
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