Payment Methods
Explore Cloudback's flexible payment options including direct credit-card checkout via Paddle, GitHub Marketplace, Azure Marketplace, bank transfer, and Coupa Supplier Portal.
Cloudback offers a variety of payment methods to purchase a subscription. You can choose the one that best fits your billing and procurement process. This document provides an overview of the available payment methods.
Tip: After purchasing a subscription, you can assign it to multiple accounts across all supported platforms. This allows you to manage backups for your entire infrastructure under a single subscription. See Subscription Management for details.
The Subscriptions page in the Cloudback dashboard has a Ways to add a subscription section at the top, which lists every available purchase route:
Paddle checkout - buy directly from Cloudback with a credit card
GitHub Marketplace - use existing GitHub billing
Azure Marketplace - use existing Microsoft Azure billing
Coupa Supplier Portal - use Coupa-based procurement
For invoice or bank transfer, contact the support team - these options are arranged off-platform.
Direct Credit-Card Checkout (Paddle)
You can purchase a Cloudback subscription directly from the Subscriptions page in the dashboard with a credit card. Payments are processed through Paddle.
Follow these steps to purchase a plan directly:
Log in to the Cloudback Dashboard and open the Subscriptions page from the main navigation.
In the Ways to add a subscription section at the top of the page, click Paddle checkout.
In the plan-selection dialog, choose your billing cycle (Monthly or Annual) and select a plan (Basic, Team, or Enterprise).
Click Continue to Checkout and complete the payment through Paddle's secure checkout.
Once the checkout completes, the Subscriptions page automatically refreshes and your new subscription appears in the table.
GitHub Marketplace Payments
GitHub Marketplace is a platform that allows you to find, purchase, and install tools that extend your workflow. Cloudback offers a range of plans designed to fit different team sizes and needs. Every plan includes a free trial, so you can test the service before committing.
Follow these steps to purchase a plan:
Select your preferred plan on the Cloudback page on the GitHub Marketplace.
Follow GitHub instructions to complete the purchase.
Cloudback will automatically activate for the selected account.
After purchase, you can assign additional accounts (including Azure DevOps organizations and Linear workspaces) to share the subscription.
Azure Marketplace Payments
Azure Marketplace is an online store that offers applications and services for use on Azure. Cloudback offers a range of plans, all with flexible pay-as-you-go options. Just like with GitHub Marketplace, every plan includes a free trial.
Follow these steps to purchase a plan:
Select your preferred plan on the Cloudback page on the Azure Marketplace.
Follow Azure instructions to complete the purchase.
Purchased plans will be activated automatically.
After purchase, you can assign additional accounts (including GitHub organizations and Linear workspaces) to share the subscription.
Bank Transfer Payments
Bank transfer payments are available starting from quarterly plans. This method is suitable for users who prefer to pay in advance for a longer period.
Follow these steps to purchase a plan:
To start the process, contact the support team at [email protected].
The team will guide you through the purchase process.
Coupa Supplier Portal
Coupa's Supplier Portal connects purchasing organizations with suppliers, providing tools to get paid faster and manage procurement at scale.
Follow these steps to purchase a plan:
To start the process, visit our supplier's page on Coupa Supplier Portal.
Contact the support team at [email protected].
The team will guide you through the purchase process.
Learn More
Subscription Management - Assign subscriptions to multiple accounts
Invoiced Customers - Enterprise billing options
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