Privacy Policy


We, the MYRTLE GROUP S.A., have built the Cloudback application as a Commercial service. This service is provided by us and is intended for use as is. We fully comply with the European General Data Protection Regulation (GDPR) laws, requirements and regulations.

This Policy is used to inform visitors and users regarding our policies about the collection, use, and disclosure of Personal Information of anyone using the Service.

By using the Service, you agree to the collection and use of information mentioned in this policy. The Personal Information that we collect is used for providing and improving the Service. We respect the privacy of our users and will not use or share the information with anyone except as described in this Privacy Policy. The terms used in this Privacy Policy have the same meanings as in our Terms of Service, which can be accessed here unless otherwise defined in this Privacy Policy.

This policy only applies to our site. If you leave the site via a link or otherwise, you will be subject to the policy of that website provider. We have no control over that policy or the terms of the website and you should check their policy before continuing to access the site.

Information Collection and Use

For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to email and location. The information that we request will be retained by us and used as described in this privacy policy.

We may collect and process the following data about you:

  • Information provided by GitHub at the time of signing up into our service or requesting further services:
    • Your GitHub account name
    • Your email address
  • Information that you provide by filling in forms on our site ( We may also ask you for information when you report a problem with our site or sending any feedback information.
  • If you contact us, we may keep a record of that correspondence.
  • We may also ask you to complete some surveys that we use for research purposes, although you do not have to respond to them.
  • Details of your visits to our site including, but not limited to, traffic data, location data, weblogs, operating workspace, browser usage and other communication data.

This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

External Services

SendGrid is GDRP compliant customer communication platform for transactional and marketing email. For more information visit the Privacy Statement web page.

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

For more information on the privacy practices of Google, please visit the Google Privacy & Terms ( link).

GitHub brings together the world’s largest community of developers to discover, share, and build better software. Cloudback was build as a GitHub Application for public use.

By using the Service you agree with GitHub Privacy Statement.

Microsoft Azure commonly referred to as Azure, is a cloud computing service created by Microsoft for building, testing, deploying, and managing applications and services through Microsoft-managed data centers. By using Cloudback storage or creating your own Azure storage you agree with Microsoft privacy policy. Visit Microsoft Privacy Statement for more details ( link).

Amazon Web Services (AWS) is a subsidiary of Amazon that provides on-demand cloud computing platforms and APIs to individuals, companies, and governments, on a metered pay-as-you-go basis. When creating an AWS-based storage you agree with AWS Privacy Notice.

Google Cloud offered by Google, is a suite of cloud computing services that runs on the same infrastructure that Google uses internally for its end-user products, such as Google Search, Gmail and YouTube. When working with Google Cloud storages you agree with Google Cloud privacy policy. For more details visit Google Cloud Data Privacy Commitments.

Alibaba Cloud also known as Aliyun, is a Chinese cloud computing company, a subsidiary of Alibaba Group. Alibaba Cloud provides cloud computing services to online businesses and Alibaba’s own e-commerce ecosystem. When using the Alibaba Cloud you agree with Alibaba Cloud Privacy Policy. Visit Alibaba Cloud International Website Privacy Policy ( link) and GDPR Compliance ( link) for more details.


Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device’s internal memory.

We may obtain information about your general internet usage by using a cookie file which is stored on your computer. Cookies contain information that is transferred to your computer’s hard drive. They help us to improve our site and to deliver a better and more personalized service. They enable us:

  • To estimate our audience size and usage pattern.
  • To store information about your preferences, and so allow us to customize our site according to your individual interests.
  • To speed up your searches.
  • To recognize you when you return to our site.

You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our workspace will issue cookies when you log on to our site.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page.

This policy is effective as of 2020-07-16.

For Data Subjects in the EU

We value your data subject rights under GDPR and therefore appointed as representative according to Art 27 GDPR and provide you with an easy way to submit us privacy related request like a requests to access or erase your personal data. If you want to make use of your data subject rights, please visit:

Maetzler Rechtsanwalts GmbH & Co KG
Attorneys at Law
Schellinggasse 3/10, 1010 Vienna, Austria

Please add the following subject to all correspondence: GDPR-REP ID: 15719145

Information according to Art 27 EU GDPR

MYRTLE GROUP S.A. is a company located outside of the European Union. In order to comply with Art 27 EU GDPR, has been nominated as our representative in the European Union. If you want to make use of your data privacy rights, please visit our Compliance Landing Page certificate of Art 27 representation

Controller Name and Address

Controller for the purposes of the General Data Protection Regulation (GDPR), other data protection laws applicable in Member states of the European Union and other provisions related to data protection is:

Ecuador, Quito
La Armenia, Juan Montalvo
Conjunto Prados de la Armenia, casa 73
RUC 1792537754001
Postal code 170803

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at